Westbrook Communications

Having the right telephone system is vital for your business to be able to communicate, putting you in touch with your customers more easily and efficiently. Having the wrong system will make communication more difficult, and could be costing your company more than it should. Westbrook Communications is well placed to offer a full service, from identifying your needs, to installing the best system for your company. We also offer maintenance contracts for systems we have installed, and subject to a survey, for third party systems.

Voice over Internet Protocol
VoIP enables the use of existing structured wiring for telephony. It means that a telephone call can be made by using the existing network cables and therefore no cost of use is paid to telephone companies. Calls can also be made through the use of a broadband connection. A network could be installed on your site allowing anyone with a phone to be able to plug in to a network point anywhere on the site and be able to call for someone for whatever need.

On-Hold Audio
With On-Hold Audio you can convey valuable information to your callers while they are on hold. Companies use on-hold audio to reduce the perceived waiting time, promote their products and services and to enhance their company image.

Interactive Voice Response
Our close partnership with Fresh Air Studios enables us to offer full Interactive Voice Response (IVR) systems.

Telecoms
Having the right telephone system is vital for your business to be able to communicate, putting you in touch with your customers more easily and efficiently. Having the wrong system will make communication more difficult, and could be costing your company more than it should. Westbrook Communications is well placed to offer a full service, from identifying your needs, to installing the best system for your company. We also offer maintenance contracts for systems we have installed, and subject to a survey, for third party systems. Voice over Internet Protocol VoIP enables the use of existing structured wiring for telephony. It means that a telephone call can be made by using the existing network cables and therefore no cost of use is paid to telephone companies. Calls can also be made through the use of a broadband connection. A network could be installed on your site allowing anyone with a phone to be able to plug in to a network point anywhere on the site and be able to call for someone for whatever need. On-Hold Audio With On-Hold Audio you can convey valuable information to your callers while they are on hold. Companies use on-hold audio to reduce the perceived waiting time, promote their products and services and to enhance their company image. Interactive Voice Response Our close partnership with Fresh Air Studios enables us to offer full Interactive Voice Response (IVR) systems.

Structured Wiring
Fibre optics
Cable testing
Telecoms
Past Projects
Glossary