IT SUPPORT

IT support from Westbrook Communications means…

  • Handing over some or all of your operational IT management to our experts, so you can concentrate on running your business
  • Gaining access to a wealth of qualified expertise and sector-specific experience, which you might not be able to maintain in-house
  • Choosing a bespoke package of support to suit your needs and budget, with transparent pricing every step of the way

Onsite support

We offer in-person support on both a proactive and a reactive basis. As such, we can undertake regular scheduled diagnostics and maintenance to ensure that your systems run optimally, always, and deliver a technical support service to respond to incidents and threats as they occur.

Remote support

Our 24/7 helpdesk is available for a range of remote IT support services, from fault diagnostics and problem resolution to general technical advice and instruction. You can choose business hours only or an always-on service, and we guarantee a response to every query within one hour of your call.

Free initial IT review

Unsure of what kind of IT support you need? Unclear on whether your existing IT infrastructure or software portfolio is fit for purpose? Our free initial IT review allows organisations of all sizes a consultative approach to their existing setup, with tailored advice on how to manage and evolve your IT moving forward.

Online status update

Our online status page enables all organisations deploying our telephone and internet systems to access a real-time status update – anytime, anywhere.